customer listening

customer listening
Деловая лексика: выслушивание клиента

Универсальный англо-русский словарь. . 2011.

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  • Customer service training — refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Contents 1 Audience 2 Content 3 Methodology 4 …   Wikipedia

  • Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… …   Wikipedia

  • Customer orientation — (CO) is the set of beliefs in sales that says that customer needs and satisfaction are the priority of an organization. It focuses on dynamic interactions between the organization and customers as well as competitors in the market and its… …   Wikipedia

  • Customer Survey — The Office episode Dwight and Jim roleplay a sales call. Episode no …   Wikipedia

  • Customer base — The customer base is the group of customers and/or consumers that a business serves. In the most situations, a large part of this group is made up of repeat customers with a high ratio of purchase over time. These customers are the main source of …   Wikipedia

  • University of Chicago Graduate School of Business — Infobox University|name = The University of Chicago Graduate School of Business established = 1898 type = Private head label = Dean head = Edward A. Snyder postgrad = 1088 faculty = 175 city = Chicago state = Illinois country = USA undergrad = No …   Wikipedia

  • Enterprise JavaBean — Simple EJB2 Architecture Enterprise JavaBeans (EJB) is a managed, server side component architecture for modular construction of enterprise applications. The EJB specification is one of several Java APIs in the Java EE specification. EJB is a… …   Wikipedia

  • Media and Publishing — ▪ 2007 Introduction The Frankfurt Book Fair enjoyed a record number of exhibitors, and the distribution of free newspapers surged. TV broadcasters experimented with ways of engaging their audience via the Internet; mobile TV grew; magazine… …   Universalium

  • Need identification — Contents 1 Seven Stages 2 Need Indentification 3 Meeting Objections 4 See also 5 References …   Wikipedia

  • Extreme Programming — (or XP) is a software engineering methodology (and a form of agile software development) Human Centred Technology Workshop 2005 , 2005, PDF webpage: [ftp://ftp.informatics.sussex.ac.uk/pub/reports/csrp/csrp585.pdf Informatics UK report cdrp585]… …   Wikipedia

  • Get a Mac — Mac vs. PC redirects here. For a comparison between operating systems, see comparison of operating systems. John Hodgman as PC and Justin Long as Mac. The Get a Mac campaign is a television advertising campaign created for Apple Inc. by TBWAMedia …   Wikipedia


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